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Pay Online

NEW Web Pay Portal!

We are excited to offer our own Web Pay Portal! We encourage you to use the link below to pay your sewer bill. From this new web payment portal, you will have live access to your account where you can: 

  •          View & Print Utility Statements and Payment History
  •          Pay Your Bill - No fees!
  •          Set Up Autopay (debit/credit card)

 

Web Pay Portal (by AccuFund)

 

AccuFund PayPortal login form with fields for username, email, password, account number, and service location.

Instructions & Example

  1. Click on Web Pay Portal link above.
  2. Click Register.
  3. Enter username, email and password.
  4. Choose Utility Statement.
  5. Enter your account number for both the ACCOUNT NUMBER AND SERVICE LOCATION.  (Seven digit number)
  6. Click Register.

 

Now Login using the username/password you just created!

 

 

 

*Please Note!*
Any third party payment vendor, including Doxo, is not managed by our agency and you will need to contact them directly if you choose to end their service.

 

Third Party Payments

DOXO

We accept third party payments including, but not limited to, Doxo. Click here to learn more about DOXO, the service they provide, and the fees they charge, click here for technical assistance with DOXO. Doxo has provided us the information below.

Doxo customer support: 1-855-791-9986

When using a credit card, the fee is $3.99 or 3.5% (whichever is higher) and when using a checking account, there is no fee. The same fees apply via DOXO's website and over the phone.

To pay online

When paying on DOXO's website, please have your Account # and payment amount available.  If the account number leads with a zero, use the six digits following the zero.

To pay over the phone

You can also call DOXO’s toll-free number a to pay over the phone (1-888-258-3035) have your Account # and payment amount. If the account number leads with a zero, use the six digits following the zero. 

Automatic Payments

When you sign up for automatic payments with DOXO, they will send you monthly reminders/billing, we still bill quarterly, so be aware that sometimes these reminders will show a zero balance. 

The DOXO statements will show a (-) in front of the amount if you have a credit on your account.

 

An online bill payment ad for Nehalem Bay Wastewater Agency, prompting to pay with credit/debit card or bank account.